When you place an order at sicilywineanddine.com you are agreeing to the terms that appear below:
- To order you must be 18 years or older
- By registering with sicilywineanddine.com you accept that your email adress and other personal data is to be used to order confirmation, shipping and other necessary order related procedures.
1. Purchase Contract
1.1 This web site is operated by Sicily Wine and Dine, subsidiary of JS Consulting. By using the sicilywineanddine.com website you are bound by these terms and conditions. All use and purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given use or purchase will be those in effect at the date of your order or specific use. If you use or order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each or use order to ensure that you understand the precise terms and conditions applicable to your site visit or purchase.
1.2 We will confirm acceptance of your order. This by us sending an e-mail to the e-mail address you have registered on the order. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.
1.3 You must be 18 years old or over in order to participate in our service.
2. Price and Delivery Charges
2.1a With the exception of goods referred to in clause 2.1(b), the price of the goods will be as quoted on the web site at the time you confirm your order subject only to any inadvertent technical error for which we will not be liable. Promotions are offered for a limited period of time subsequent amendments to your order may mean that certain promotions are no longer being offered.
2.1b Where items are ordered and sold individually by weight, the price of these items (expressed per kilogram) will be the price on the date that they are weighed. In the event that there is a change in the price/ kg between the time your order is made and the time the item is weighed and priced by the supplier, the price you will be charged will be the price at the time the item is weighed.
2.2 Prices include Italian Value Added Tax (VAT) and other italian taxes.
2.3a Each order you make includes a charge for delivery. It will be shown to you as a separate charge on the delivery confirmation page before you confirm your order. Delivery charge is calculated for each kilogram frame.
2.3b Orders that have free shipping when you have passed the free shipping purchase limit, shipping costs will show as Free Shipping or similar words.
2.4 If your free shipping order weighs more than manageable, we have the right to share the order in several consignments to avoid for example damages or other shipping related issues during shipping.
3. Methods of Payment
3.1(a) Payment is to be made by debit or credit card through PayPal. On occasion we may issue discount vouchers which will be accepted towards payment of an order. Private customers can not pay for orders by cash, cheque or bank transfer (iban, swift ecc).
3.1(b) All orders are to be prepaid, we do not accept credits. This website is created for the passion of Sicilian produce and we do pay all products in advance to the suppliers. We do not waste time chasing after unpaid invoices either.
3.2 Authority for payment will be requested from your card issuer at the time of your order. We ‘debit’ your card with the full price of your order including transport when you place the order. We reserve the right to cancel our agreement with you if we are refused authority for payment.
4.1 Delivery will be made to the address specified by you during the order process on the website. You have the ability to change this address anytime on the website before order is placed, and you must do so if you move so that we can deliver to the correct address. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.
4.2 We will always try to supply you with the full quantity that you have ordered. In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us immediately. You will not be charged for any incorrect goods or goods which you have not received. In any event, our liability will be limited to the price of the goods not delivered or incorrectly delivered and the cost of delivery.
4.3 All of our deliveries require a signature on receipt. It is your responsibility to ensure that an appropriate person is available at the delivery address on the delivery day. An appropriate person must sign for all goods on delivery. If no one is at the address when the delivery is attempted a notification from delivery company will be left and you will have the option to rearrange delivery or collect your order from the local Post Office or sorting center as noted on the delivery card.
4.4 Please note unusual weather conditions or other events outside of our reasonable control may result in the occasional late or cancelled delivery. If that is the case we will contact you as soon as we are able to in order to reschedule your delivery time and date.
4.5 We will only make deliveries when an appropriate person is able to receive the delivery. In the event that you instruct us to leave a delivery unattended at your address we expressly disclaim all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature.
5. Defective Goods
5.1 You must inspect the goods and notify us immediately in writing (or by phone) of any dissatisfaction with your order.
5.2 We do not accept the claims of goods where we suspect damage has been caused by the customer. We do not accept claims of recurring complainers, which may also cause suspension from sicilywineanddine.com.
5.3 Subject to clause 7.1 below, we will not accept any further claims for loss from or in connection with the supply of faulty goods, whether dire.
6. Amendment of Orders and Cancellation Rights
6.1 Unless otherwise notified to you in the confirmation e-mail it is not possible to cancel your order after it has been dispatched from our warehouse. Do note that a delivery note may be sent to you some time after the goods left the warehouse, therefor the time on delivery note and goods leaving the warehouse can differ.
7. Warranty and Liability
7.1 Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, breach of contract or breach of statutory duty, nor will any of these terms restrict any of your statutory rights. For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.
7.2 In addition to paragraph 4.4, we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, road traffic problems.
7.3 Other than as set out in clause 7.1, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.
8.1 We do not sell, rent or transfer your information to third parties for their marketing purposes. Sicly Wine & Dine was created of passion, not search for profit.
8.2 At the time of your registration you will set a password. Keep this secret, as you are entirely responsible of your account. You are entirely responsible for all orders placed with us and information given to us under your e-mail address in combination with your password. You must immediately notify us of any unauthorised use of your e-mail address and/or password or any breach of security known to you.
8.3 For card frauds contact PayPal and your bank immediately as it is a third part service, we can not control third part services.
9.1 Any Customer complaints should be addressed to immediately to Sicily Wine & Dine by mail. Repeated complainers can risk to be blocked.
10. Special Offers and Discounts
10.1 Sometimes goods may be subject to special offers. In the event of a special offer applies to your purchase, the terms of such special offer shall be subject to these Terms and Conditions.
10.2 We are allowed to change the terms of special offers, withdraw them at any time and without prior notice. If you purchased a product for a special price at the time of special offers change, we will complete the special price for you.
10.3 We reserve the right to offer in our complete discretion different customers different special offers and promotions.
11.1 If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
11.2 All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us. You may not copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on the sicilywineanddine.com website without Sicily Wine and Dine’s prior written consent. Sicily Wine and Dine may impose a fee on any proposed use of the material data and content contained on its website, other than for placing orders through sicilywineanddine.com website.
11.3 While every care has been taken to ensure the product information shown on the website is correct, food products are constantly being reformulated and nutrition content may change. We recommend that you do not rely solely on this information and always check products labels.
11.4 All product images used on our web site are only representative of goods on offer. Carefully study side information about the product you are purchasing.
11.5 Where dietary information is important to you, for example because you have an allergy or specific dietary requirement, please carefully read the products information or contact us for more information before placing an order.
11.6 Although product information is regularly updated, Sicily Wine and Dine are unable to accept liability for any incorrect information.
Sicily Wine and Dine is a subsidiary of JS Consulting, with Italian VAT number IT05149230871 .